Terms and Conditions

Last updated on 14 March 2023

These general Terms and Conditions of sale (hereinafter, the “Conditions”) are provided by Storykube S.r.l. (VAT number IT16570411005), via Marsala 29H, 00185 Rome (RM), Italy (hereinafter, the “Company” or “Storykube”), owner of the web site “Storykube”, available at the following URL: https://www.storykube.com/ (hereinafter, the “Site”).

The Company invites Users who browse and create an account on the Site (hereinafter, the “Users”) to carefully read the Conditions before using the assisted writing services provided through the Site (hereinafter, the “Services”).

Users will be requested to agree explicitly to the Terms and Conditions on their first login to the Site and for the use of said Services.

1. Subject matter

The Site, by means of an Artificial Intelligence system, allows Users to optimize their own writing process through interaction with the same Artificial Intelligence which, within an editor, allows to:

  • generate texts in real time through the automatic analysis of web data and filtered by a proprietary algorithm;
  • edit texts and collaborate with Artificial Intelligence in a four-handed writing process, in which it will be possible to perform summaries, paraphrases and proofreading.

These Conditions govern the use of the Site by the User, with reference to the Services provided in both free and paid form.

2. Registration to the Site

The User may use the Site even without carrying out the registration procedure, governed as below, but with limited services. In order to complete the registration procedure (reserved for adults only), the User must necessarily create an account by entering a true, up-to-date and complete e-mail address, as well as a password with the following characteristics: a sequence of at least 8 (eight) digits, one of which must be upper case. The password can be changed at any time after registration by accessing the relevant function on the Site. The User undertakes to keep the password safe, not to allow third parties to use his/her account, and to keep the information provided up to date. Following registration, the User will receive a message to the e-mail address provided at the time of registration, containing a URL to validate the registration and to activate the account. The User may ask at any time for the deletion of his/her account by sending a request to Storykube at support@storykube.com. The registered User will have to express his/her will (i.e., click on “I have read the privacy policy”) with respect to the processing of personal data for the specific purposes indicated in the Privacy Policy. The Company may suspend or prohibit the User’s access to the account and/or to the Site, at any time, if it believes that the information provided at the moment of the registration to the Site is false, inaccurate or incomplete. In any case, the Company does not guarantee the identity of the Users and shall therefore not be liable for the use of their accounts by unauthorized third parties. Users undertake to inform the Company immediately in the event that their credentials are stolen, disclosed, or lost.

3. Fees, Payments, and free service

Access to paid Services by the User will be subject to the payment of all applicable fees ad described on the Site (hereinafter, the “Fees”). When registering for the Services, the User will be asked to designate a valid payment method. In this case, the User authorizes Storykube to charge the account for all fees relating to the selected Services and to accept payment of any additional fees in accordance with the general terms and conditions of the applicable payment method. If the User purchases the Services through Stripe, this Site will store an identification code linked to the User’s Stripe account. This will enable this Site to automatically process payments for future purchases. The authorization may be revoked at any time by contacting Storykube and changing the User’s personal settings on Stripe. Following the aforesaid registration, the User is required to choose between the following paid or unpaid Services:

  1. $9 (nine dollars) billed yearly or 12$ (twelve dollars) monthly - unlimited assisted writing in 6 (six) languages: English, Italian, French, Spanish, German, Portuguese.
  2. free - assisted writing limited to 10 prompts per day in 6 (six) languages: English, Italian, French, Spanish, German, Portuguese.

Depending on the user's country, a price change and different currency may apply. Storykube reserves the right to revise its Fees, including increasing or adding new Fees, at any time with at least 10 (ten) days’ notice. Such notice may be sent to the User at the same e-mail address provided at the time of registration or highlighted on the Site (e.g., by pop-up). The User shall be deemed informed by means of the aforementioned communication on the day it is received and/or published on the Site. The use of the Services by the User for a period, even if not continuous, of 7 (seven) days constitutes acceptance of the new and/or modified Fees. If the User does not accept the modified Fees within 7 (seven) days of said communication, he/she may cancel the subscription by clicking on the dedicated “cancel subscription” hyperlink. To ensure uninterrupted service, all subscriptions to the Site Services are automatically renewed. By accepting these Terms, the User authorizes Storykube to charge the subscription fees for the renewal period via the payment method already registered on the Site. All subscriptions are renewed at the same price as the Fees in effect at the time of expiry of the current subscription period. The User can cancel his/her subscription at any time in the "View cancellation instructions" section.

4. Use of the Site by the User

The User declares that the information provided to Storykube is accurate, complete, and true.
The User declares to be of legal age and agrees:

  • to use the Site and, in general, the Services offered by the Site solely for lawful purposes;
  • not to use the Site for illegal or fraudulent purposes;
  • not to allow third parties to use his/her account, remaining, in any case, responsible for its use;
  • not to assign or in any way transfer the User’s account to any other individual or entity;
  • not to copy and/or distribute the contents within the Site owned by Storykube;
  • to provide Storykube, if requested, with any evidence useful to verify the User’s identity;
  • to keep the account login details safe and not disclose them to unauthorized parties.

5. User’s rights

The User has the following rights:

Right to delete the account on the Site

The User has the right to request the deletion of his account on the Site at any time, without any penalty and without specifying the reason, by sending a request to the e-mail address: support@storykube.com or by following the procedure on the profile page https://www.storykube.com/app/profile.

Right of withdrawal

The User has the right of withdrawal from the chosen subscription at any time. If the User withdraws from the subscription after it has been renewed, the User will not be entitled to a refund of the amount already charged.  It’s possible to withdraw from the subscription at any time in the “View cancellation instructions” section. The User’s withdrawal will be considered valid at the end of the current subscription period, and the User will be able to use the Services of the relevant subscription until the end of the same period. 

6. Limitations of Liability 

Storykube is not responsible for the illegal use of the Contents (as defined below) created by the User through the Site. Storykube is also not responsible for any infringement of Copyright with respect the User’s creation of the Content. The User agrees to indemnify and hold Storykube harmless from any wrongful use of the Content. Unless the damages were caused by intentional misconduct or gross negligence of the User, Storykube shall be liable for any damages only to the extent of the damages related to the type of Services chosen by the User, for a value that shall in no event exceed the price of the Fees for the Services chosen by the User. In particular, to the extent set forth above, Storykube shall have no liability with respect to:

  • any loss of the User that is not a direct consequence of a breach of the Conditions by the Company;
  • any loss of earnings or other losses, including indirect losses, that the User may have suffered (including but not limited to: business losses, loss of revenue, profit or anticipated savings, loss of contractual or business relationships, loss of goodwill or damage to reputation);
  • damages or losses suffered by the User arising out of interruptions or malfunctions of the Site due to force majeure or unforeseen and unforeseeable events, and, in any case, beyond Storykube’s will and control (including, but not limited to: breakdowns and/or interruptions of telephone or power lines, Internet connection and/or other means of transmission, inaccessibility of websites, strikes, natural disasters, computer viruses and attacks, interruptions in the supply of third-party products, services or applications);
  • damage, detriment and/or loss due to viruses or other malware contained in or linked to files downloadable from the Internet via this Site.

Users are responsible for adopting adequate security measures - such as antivirus software - and firewalls to prevent attacks and to protect the backup copies of all data and/or information exchanged or uploaded on this Site. By accepting the Conditions, the User declares that these limitations of liability represent a reasonable allocation of risk and are a fundamental element of the agreement between the User and Storykube. Due to the fact that some countries do not allow the possibility of limitations of liability in connection with these Conditions, some or all limitations of liability may not apply to the User. In such case, the User agrees that Storykube’s liability shall be limited to the minimum extent permitted in the relevant country.

7. Intellectual and industrial property

All intellectual and industrial property rights (including, but not limited to, the Storykube trademark, logos, graphical interfaces, software, text, and computer code present on the Site) are the exclusive property of the Company and are protected by copyright. The User shall not acquire any proprietary and/or usage rights with respect to the intellectual and industrial property rights of Storykube. The User may provide Storykube with suggestions, comments, recommendations, improvements, solutions, bug fixes, features, concepts, techniques, ideas, know-how and/or any feedback relating to the Services, the software, the Site and/or any related technology of Storykube (hereinafter, the "Feedback"). All Feedback is and shall be provided on a completely voluntary basis. Storykube shall be free to reproduce, prepare derivative works, disclose to third parties, display, perform (even publicly), sell, rent, license, distribute and otherwise use and exploit any Feedback it deems appropriate, at its sole discretion.

8. User Content License

The User can generate contents (e.g., texts, parts of text and/or sentences) through the use of the Services, providing input to the Site, and receiving output generated by the same Site based on the previous input received (hereinafter, the “Content”). All moral and economic rights on the Content created through the use of the Site belong the User. In order to improve the functionality of the Site, the User, by accepting these Conditions, grants a license of the Content limited to the purposes indicated below (hereinafter, the "License"):

  • customize the Site and the Services to create new suggestions;
  • prevent copyright abuse and/or infringement against third parties.

The License is granted:

  • worldwide and only limited to the pursuit of the above purposes;
  • non-exclusive (the User may license his/her Content to other parties);
  • royalty-free;
  • for as long as the Content is protected by the intellectual property law of the User’s country.

To comply with applicable data protection legislation, Storykube will delete all personal Data present within the Content. If the User does not wish to grant any License to use the proprietary Content, he/she must send us an email to the address indicated below under paragraph 12. "Communications and complaints". In such case, Storykube shall refrain from using the User Content for any purpose other than the provision of the Services.

9. How Artificial Intelligence works

Storykube performs analysis on data available online by collecting and analysing unstructured data from the Internet through dedicated search engines. Such unstructured data, collected by Storykube, is freely available online and publicly accessible
As a result of the aforesaid data collection and analysis activity, through an Artificial Intelligence system, Storykube processes the collected data and generates new texts following a specific goal defined by the User.

10. Applicable law and jurisdiction

If the User qualifies as a consumer (i.e., a natural person who concludes the contract for purposes that are outside his/her professional activity), the Conditions shall be governed in their entirety by the law of the User's place of habitual residence, and the place of jurisdiction for disputes shall be the User’s place of domicile.
If the User does not qualify as a consumer, the Conditions shall be governed entirely by Italian law, and disputes arising from the execution of these Conditions shall fall under the exclusive jurisdiction of the Court of Rome.

11. Modification and validity

These Conditions, as well as any modifications, are valid and effective from the date of publication on the Site, without prejudice to the provisions of Article 49, paragraph 5, of the Italian Consumer Code. The Company reserves the right to make changes to these Conditions at any time, with at least fifteen days’ notice. For this reason, the Company invites Users to periodically review this page. In any case, the rights acquired by Users who, at the time of modification of the Conditions, have already used the Services, remain unaffected. In this case, the changes will not apply to Services already purchased. The User who does not agree with the changes made may proceed to the cancellation of his/her account in the manner indicated on the Site in the [∙] section. Should any provision of these Conditions be or become void, invalid, or ineffective, it shall be interpreted and adapted to the extent necessary to make it valid, effective, and compliant with its original purpose. In the event of failure to agree within the aforementioned terms, if permitted or required by applicable law, the void, invalid or ineffective provision will be replaced by the applicable provision of law. Notwithstanding the foregoing, the nullity, invalidity or ineffectiveness of a specific provision of the Conditions shall not result in the nullity of the same, unless the null, invalid or ineffective provisions under the Conditions are essential or of such importance that the parties would not have concluded the contract had they known that the provision would be invalid, or in cases where the residual provisions would impose an excessive and unacceptable burden on one of the parties.

12. Communications and complaints

All communications and complaints from the User to the Company relating to the application of these Conditions must be sent to the following address: support@storykube.com.

If a third-party becomes aware that its data (including but not limited to: sentences, textual parts, etc.) have been indexed by Storykube, it may send a written notice to the email address indicated in this paragraph. Storykube shall remove such data from all proprietary databases no later that 72 (seventy-two) hours after receipt of such notice.

Written complaints about infringement of intellectual property rights must include the following information and documentation:

  • a description of the contents subject to copyright infringement;
  • a description of where the infringed work is located (e.g., on the complainant’s website);
  • address, telephone number and e-mail address of the complainant;
  • declaration by the complainant stating that he is the rightful and/or owner of the intellectual property rights of the infringed work and that all the information referred to in that complaint is true and correct.

The complaint must be signed by the successor in title or by the owner of the copyrights that are alleged to be infringed by affixing a physical or digital signature.

13. Personal data processing

The Company pays the utmost attention to the confidentiality, security, and protection of the personal data that Users provide. In its capacity as data controller, the Company undertakes to process Users' personal data in accordance with current European and national legislation (EU Reg. 2016/679 or “GDPR”; Legislative Decree 196/2003 as amended), according to the methods specified in the Privacy Policy.

Pursuant to and in accordance with Articles 1341 and 1342 of the Italian Civil Code, the User declares to have read and accepted the following clauses: Article 6 (Limitations of Liability); Art.7 (Intellectual and industrial property) Art. 10 (Applicable law and jurisdiction); Article 11 (Modification and validity).